Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email, password
• Payment Information: Credit card details (processed securely via Stripe)
• Contact Information: Names, emails, phone numbers of greeting recipients
• Content: Personal messages, video preferences, gift card selections
• Usage Data: How you interact with our Service

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Generate personalized AI video greetings
• Process payments and subscriptions
• Send greeting notifications to recipients
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe for payments, email/SMS providers for delivery
• AI Services: Third-party AI providers to generate video content
• Gift Card Partners: Retailers to fulfill gift card purchases
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Users

Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By using our Service, you consent to this transfer.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@honorandcheer.com